Online Purchases 

We do not allow returns for online purchases except in the following cases:

• An item is damaged in a way that was not disclosed in the online listing;
• You received an incorrect item.

Please email creatureconsign@gmail.com to report issues within 2 days of receiving the the item request a return.

In-Person Purchases

Creature accepts returns for in-store credit on non-sale items within 2 days of purchase. Items must have original Creature tags still attached. We do not offer refunds