Consign with us

Consigning with Creature

7 Things You Need to Know

Creature accepts consignment by appointment only.

We look for in-season women's, men's and unisex clothing, shoes, and accessories purchased new within the last 2-3 years and in new or like new condition. We are always on the look-out for small-batch, sustainable, ethically-made, and cutting-edge brands. We also accept on-trend vintage.

We have appointments for 1-20 or 21-50 items. Item limits include shoes, belts, scarves, jewelry, etc. We only accept freshly laundered items that are free of stains, pet hair, rips and tears, and other damage. Please bring your items folded and stored in paper or reusable tote bags. We do NOT accept items on hangers, or items stored in suitcases, cardboard boxes or plastic bins.

We won’t sort through your items at the time of your appointment. Instead, you’ll leave your bags with us. It typically takes us 1-4 days to sort your items and email you an itemized invoice including description and price for all items taken on consignment. In the busiest seasons, we might take up to 7 days to email you your invoice. Items are chosen and priced based on condition, seasonality, and brand. *Please note that we do not provide an inventory of the items we do not take.

You’ll have the option to either pick-up or donate any items that we choose not to take.

If you select ‘pick-up’ when you book your appointment, you have 5 days from the time you receive your consignment email to retrieve any items that we didn’t take (including any reusable bags those items were packed in). After 5 days, all unclaimed items will be donated to Lifelong Thrift.

If you select ‘donate,’ we will donate any unchosen items immediately.

Once we’ve sorted through your drop-off, we’ll email you an invitation to our online consignor portal. Within the portal, you can view your items, see what has sold, check your available credit, and sign up for direct deposit.

Items that we choose to consign will stay in the store for 60 days. When your items sell, you get 50% of the sale price to use as store credit, or 40% as a payout (check or direct deposit). We pay out on request and your credit never expires!

Schedule Appointment

Still Have Questions?

Find more detailed information about the consignment process below!

Q&A: Consigning with Creature

What brands do you look for?

Brands we love include, but are not limited to:

Clothing: Rudy Jude, Cordera, Baserange, Jungmaven, Doen, Imogene + Willie, Deiji Studios, B Sides Jeans, orSlow, Donni, Online Ceramics, Gramicci, Babaa, Shaina Mote, Curator SF, Older Brother, 7115 by Szeki, Ali Golden, Filson, Ilana Kohn, Rachel Comey, Jesse Kamm, Paloma Wool, Alex Mill, Corridor, Caron Callahan, Lauren Manoogian, Issey Miyake, Uzi, Kaarem, Micaela Greg, Big Bud Press, Arc’teryx, Levi’s, Reformation, Carhartt, Patagonia, Norse Projects, Buck Mason, YMC, Kapitol, Universal Works and many, many, more!
Shoes (in addition to the brands above): Salomon, Birkenstock, Intentionally Blank, Dr. Martens, Miista, Beklina, Vagabond, Blundstones, Swedish Hasbeens, and more!
Activewear: Outdoor Voices, Girlfriend Collective, Lululemon, Carbon38 and more!
Vintage: We generally look for items from the 1970s forward that are on trend and in good, wearable condition.

Are there any brands that you do not accept?

How are my items priced?

Pricing: We typically price items between ¼ and ½ of the retail price, depending on condition and demand. Occasionally, we can price ultra desirable or collectible items at or near the original retail price.
How the decision is made: We set prices by researching and considering an item's original retail price, resale value online, Creature sales data, and condition.
If you're not satisfied with the price: If you are unhappy with the price of one of your items, please let us know which item and what price you would prefer, and we will research the item further. If we decide we can try the item at a higher price, we will adjust accordingly. If we don’t think the item will sell at a higher price, we will return it to you.
We are always happy to have information regarding brand, retail price, or year purchased should you have it when you drop-off your items. This is especially true for jewelry, items with tags that have been removed, lesser-known brands, or brands from overseas. While this information is helpful, it is not mandatory, and we thoroughly research each piece we take on consignment.

How do I check on the status of my items?

Once your items are entered into our inventory, they will show up in your consignor portal! Within the portal, you can see the prices of your items, when they sell, and when they will expire. Don’t worry ~ we’ll contact you via email if your items expire, so no need to keep track of this date.
If all of your items sell within the consignment period, you will not receive an email from us at the end of your consignment period. Remember, your credit never expires and we pay out on request.

I can't make my pick-up deadline, what can I do?

How do I book the soonest available consignment appointment?

How do I know what season you're looking for?

Where do I park?

Using Your Consignor Credit

This is the fun part! We pay out on request and your credit never expires. There are four ways to collect credit:

Use your credit to shop in store.
Set up direct deposit in the consignor portal and request payout.
Request a check and we'll get it ready for you to pick up. *To guarantee your check is ready when you stop in, please request 1-2 days in advance.
Request a mailed check.

Q&A: Consignor Credit

How do I request a direct deposit?

To set up direct deposit, first, log into your consignor portal. Click on the ‘SimpleACH’ icon from the menu on the left side of the page. Follow the steps to link your bank account.
Once your bank account is linked, please email us at creatureconsign@gmail.com to let us know you would like to initiate payment. We will initiate your direct deposit within 1-2 days of request, and your direct deposit will take 2-4 business days to arrive in your account.
Please note that there is a $2.50 processing fee for direct deposit.

How do I request a check?

How will I know when my items sell?

Can I use some of my credit for an in-store purchase and get my balance as a cash payout?

What's the difference between consignor balance and store credit in the consignor portal?

On the Dashboard of the Consignor Portal you will see two balances, one labeled “Consignor Balance,” and one labeled “Store Credit.” The Consignor Balance refers to credit you have earned from consignment. The total you see is the amount you would receive if you took your credit in cash value (40% of the sales price.) The portal does not display the amount you would receive if you use your credit in-store (50% of the sales price). This calculation is done automatically at check-out, or you can ask us in-person or via email and we’ll let you know how much you have in-store credit versus cash value. The Store Credit box within the portal refers to any credit you have from previously returned items. You cannot take the amount listed in Store-Credit in cash value.

Consignor Contract

By booking an appointment with Creature, you are agreeing to our consignor contract. A copy of your contract can be found on our appointment page and within your consignor portal.

Consignor Contract